Shipping:
The Ribbon Diva provides an extensive selection of ribbons & accessories at the lowest prices and a $20.00 minimum order (not including shipping charges). Most of our products are manufactured in our U.S. Factory which enables us to make every effort to ship your order as quickly as possible. For orders under $20.00 there will be a $5.00 handling fee added to your order at checkout.
Since we have many different ready-made and custom-made products we can only offer general guidelines as to our shipping time:
In-stock products: We can ship within 3 to 5 business days AFTER your credit card has been verified.
Custom Products: We can ship within 5 to 7 business days AFTER your credit card has been verified.
Large Volume & Custom Orders: Just email us via our Contact Us link or if you prefer to contact us by phone, please call 610-245-3040 for delivery times and rates.
The Ribbon Diva will email you a confirmation of your order within 1 business day and you will receive a second email when your order has been shipped
The Ribbon Diva will email you a confirmation of your order within 1 business day and you will receive a second email when your order has been shipped.
The Ribbon Diva uses UPS (excluding Alaska, Hawaii, and Puerto Rico) and United States Postal Service to ship all U.S orders.
For orders being shipped to Alaska, Hawaii, & Puerto Rico the United States Postal Service - Parcel Post Delivery will be used. Priority mail is available for an additional charge.
If you prefer expedited shipping, you may select OVERNITE (next business day), 2nd Day or 3rd DAY Service for an additional charge.
Please contact us for Expedited Shipping Charges for Orders over $100.00 (additional charges may apply).
Unfortunately, at this time The Ribbon Diva does not ship internationally (outside the United States).
Returns:
At The Ribbon Diva all products sales are final.
This policy is necessary to maintain our low wholesale prices and minimum order size.
The Ribbon Diva is not responsible for color-matching due to variations in monitors, scanners and browsers (See Terms & Conditions) therefore; we do not accept returns on this basis.
The Ribbon Diva will accept return items only if:
• Product is Damaged or Defective
• Incorrect Product was Shipped
Should a product(s) need to be returned: Please Contact Us within 5 days of receipt of the products to obtain a return authorization number. No returns will be accepted without an authorization number
